Telemarketing Software Featured Article

Telemarketing Software Provider VanillaSoft Discusses How to Leverage E-mail Functionality

December 03, 2012
By Jamie Epstein - Telemarketing Software Web Editor

An important element of any telemarketing software offering is the ability to nurture leads from their very inception to close of sale. No one company understands that goal better than VanillaSoft, a company deeply rooted in telemarketing innovations that can be applied within a variety of industries including finance, mortgage, call centers, manufacturing, telecommunications and more.

Recently, the company created a video that discusses sending key e-mail messages via your own e-mail server. Not only does the telemarketing software provider enable users to quickly create and power an e-mail message to the intended recipients with ease, but it also knows that in certain scenarios rigorous anti spam solutions will block e-mails unless they are being sent from the proper domain. To avoid this problem, users must set up their respective VanillaSoft account to utilize their own server.

According to the tutorial, “if all your e-mails are sent from a single address, you can enable this feature by going to your ‘My Account’ page and clicking on the ‘E-mail Server’ link. If however the user sent mail through their own addresses, you will need to set up each account individually by just going to the user tab, selecting the user’s account and then clicking on ‘My E-Mail Account.’ Also, be sure to enter the SMTP information including the host name of your mail site, the user name and the password. You will also need to specify which port the mail uses for outgoing e-mails and check the ‘Use SSL’ box if needed.”

Once the required information has been entered, it is vital that you click the save and validate configuration option to save all of your recent changes. It should now show the status as active and will begin to send e-mails using the pre-specified server.

Need additional assistance? Just click on the Help with the Feature link on the page.

Leah Mirone, Lincoln Mortgage commented, "VanillaSoft is amazing! This software povided an immediate increase in production by allowing us to better service our customers while optimizing the effectiveness of our sales staff. My team loves VanillaSoft because it's fast and easy and it frees up more time to spend on revenue-generating activity."

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Edited by Allison Boccamazzo