Telemarketing Software Featured Article Using AI for Business Forecasting

November 10, 2017
By Mandi Nowitz - Web Editor

Utah-based (News - Alert) announced new artificial intelligence (AI) and machine learning benefits for the latest installments of its Predictive PowerDialer and Predictive Playbooks. These forecasting features increase revenue growth while speeding up and simplifying the sales process.

“Our vision is clear—accelerate each step of the sales process to give our customers actionable predictive insights through the power of real AI and machine learning,” said Dave Elkingon, CEO and founder, “We use billions of pieces of cross-company data to predict the best telephone number to dial, the best email to use, and the best day/time to contact in conjunction with hundreds of other predictive insights. That is the power of real AI.”

                   Image via Bigstock

PowerDialer and the new Best Phone (News - Alert) Number addition, is aimed at high-speed sales companies. It takes every phone number on the sales record and matches it with private customer data. Through AI, it is able to identify the telephone number with the highest propensity to answer. That eliminates wasted time calling unresponsive numbers.

Playbooks includes the Best Email offering, predicting the best possible email address to gain the highest contact results. “While we have many premium AI capabilities, ‘Predictive for All’ is our goal. No other enterprise solution provider has the breadth of predictive features powered by data and AI, and makes those features available to every customer,” adds Elkingon.

Paula Bernier (News - Alert) recently reported partnered with Microsoft to provide call recording storage for PowerDialer, enabling customers to use Azure’s cloud services to preserve recorded copies of vital sales exchanges. speeds sales for companies like ADP, Bank of America, Groupon, in addition to Microsoft (News - Alert)

Edited by Maurice Nagle