Telemarketing Software Featured Article

VanillaSoft's Telemarketing Software: the Best in the Business

May 05, 2010
By Kelly McGuire - Telemarketing Software Editor


For any inside sales team, or any company that has sales representatives contact individuals by phone, using a successful telemarketing software is a sure fire way to increase consumer retention and solidify ultimate productivity and revenue.


Keeping that in mind, VanillaSoft has a productive telemarketing software product that can handle millions of leads to a user's small, medium or Fortune-100 customer.

According to company officials, VanillaSoft's telemarketing software requires no software installation and, as a full Web-based product, can be up and running in hours. In addition, the universal platform auto dials on any telephony system, which can increase a sales teams productivity up to 50 percent.

With a 100 percent do-not-call list protection, using this telemarketing software can ensure sales agents are reaching the right people, and only those wishing to be contact, therefore ensuring satisfied customers all around.

In addition, VanillaSoft's telemarketing software has additional features, including:

  •  MP3 Voice Recording of every sales call
  •  Lead Tracking from Cradle to Grave
  •  Real-time Business Intelligence on calling activity and lead conversion process
  •  Customizable Call Scripting
  •  Customizable Lead Routing: next best call logic
  •  General Lead Pool: never lose track of leads again
  •  Instant Web Lead Distribution
  •  Automatic Compliance with Calling Periods
  • Real-Time Dashboard: See stats of agents and lead sources

Kelly McGuire is a TMCnet Web editor, covering CRM and workforce technologies, and anchor of its daily TMC Newsroom video broadcast. Kelly also writes about eco-friendly "green" technologies and smart grids, compiling TMCnet's weekly e-Newsletters on those topics, as well as the cable industry. To read more of Kelly's articles, please visit her columnist page.

Edited by Kelly McGuire



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