Telemarketing Software Featured Article

VanillaSoft to Release Telemarketing Software and Q3 Company Results

May 12, 2010
By Kelly McGuire - Telemarketing Software Editor

In what is expected to me quite a successful report, telemarketing software provider VanillaSoft will be releasing its third quarter 2010 results on June 1, 2010. As a premier telemarketing software system provider, VanillaSoft offers a way for companies making lots of list-based sales calls and setting appointments to work with a scalable and sufficient system.

For Ken Murray, president and chief blogger of VanillaSoft, who frequently covers the news about VanillaSoft and inside sales, the third quarter results will provide the company with evidence of its successful systems.

"Our telemarketing software includes auto dialer functionality (preview and progressive) across any phone system, including VoIP, call recording, real-time call management dashboard, team-based telemarketing call scripts, customizable reporting, dynamic call routing, Do-Not-Call Compliance (News - Alert), time zone call management, immediate web import of online leads, pre-configured mail merge documents and e-mail templates and much more," company officials said.

And, with the capability to boost a team's call productivity by 50 percent or more, a call center can truly benefit from this system, allowing the telemarketing software itself to handle the distribution of leads to sales people. 

With a 100 percent do-not-call list protection, using this telemarketing software can ensure sales agents are reaching the right people, and only those wishing to be contact, therefore ensuring satisfied customers all around.

So, let's sit tight for June 1, and hope the results are everything we expect - and more.

Kelly McGuire is a TMCnet Web editor, covering CRM and workforce technologies, and anchor of its daily TMC Newsroom video broadcast. Kelly also writes about eco-friendly "green" technologies and smart grids, compiling TMCnet's weekly e-Newsletters on those topics, as well as the cable industry. To read more of Kelly's articles, please visit her columnist page.

Edited by Kelly McGuire