Telemarketing Software Featured Articles

Telemarketing Software
Speed-to-Lead Is Not a Myth
Sales reps that move on hot leads within an hour of their being identified are at least seven times more likely to have a positive outcome. This is ac…

Telemarketing Software
VanillaSoft Provides Remote Work Best Practices Advice
Providing workers with flexibility and uninterrupted personal work time is also extremely important to employee engagement, productivity, and results.…

Telemarketing Software
Ways to Increase Telesales Productivity
What can management do to up productivity and ensure all tasks are being performed in a timely manner? Here are a few tips to promote contact center e…

Telemarketing Software
Boosting Call Center Sales
When call center sales go down, morale and revenue can take a dive. Here are some helpful tips to help bolster call center sales.

Telemarketing Software
Words Matter: So Mind Your Ps and Qs
People, especially those in customer service, should take the time to analyze their own word choices. Rather than focusing on what's not possible, emp…

Telemarketing Software
How to Use AI to Build An Army of Sales Winners
It's getting more difficult for sales leaders to make their numbers. Why? According to Salesforce's State of Sales report, it's because prospects and …

Telemarketing Software
zipLogix Releases zipCRM
zipLogix released its customer relationship management system, zipCRM. The new offering will allow real estate professionals a seamless way of interac…

Telemarketing Software
Blockchain Tech Builds Customer Engagement
Yesterday, IVEP (Interactive Video and Experience Protocol) Association revealed the acquisition of ScreenJumper, a content discovery and engagement p…

Telemarketing Software
Nail That Inside Sales Interview
Applying for an inside sales position? In case you are unsure of how to properly go about it, VanillaSoft's Vice President of Sales, Scott Amerson off…

Telemarketing Software
Sales and Marketing Success in Real-Time
For any business, sales engagement platforms are essential. The allow sales representatives the opportunity to connect with the most beneficial leads …

Telemarketing Software
DYL Delivers Caller-ID
California-based DYL announced an upgrade to its telecommunications service. In an effort to combat long wait times, unhappy consumers, and unproducti…

Telemarketing Software
VanillaSoft, Izenda Bring Self-Service Analytics and Sales Engagement Together
Inside sales are more challenging than many would believe, as always being closing isn't always a reality. However, if the proper tools are in place, …

Telemarketing Software
How Automation Can Enhance Cold Calling
Explaining that cold calling is not a beginner's activity, VanillaSoft explains how automation can help drive greater productivity and more opportunit…

Telemarketing Software
What Lead Routing Software Can Do for You
Making a sale can be hard. Especially when we're talking about a high ticket price item. And particularly when it involves a somewhat technical offeri…

Telemarketing Software
The Trouble with the Do-Not-Call Registry
There are about 230 million active registrations on the Do-Not-Call Registry indicating the registry is "the definition of a successful government pro…

Telemarketing Software
Blog Offers Tips on Effective Sales Calls
Appointment-setting software can go a long way in helping salespeople reach out to clients and prospect at the best time and in the most effective and…

Telemarketing Software
From Sales Calls to Execution
When taking part is sales calls, the team must be cognizant of a handful of key elements to ensure the team executes a plan ultimately wowing and land…

Telemarketing Software
Lead Generation- Why Sales and Marketing Alignment Are a Must
Sales and marketing alignment is critical to lead generation success. According to Marketing Profs, aligning these two departments can lead to a 36 pe…

Telemarketing Software
Selling Your Sales Staff on Your Business
It's important to pump up sales team members and give them the tools they need to do their jobs. And don't forget to reinforce your goals and company …

Telemarketing Software
Columnist Promotes Phone-Based Sales
The CEO and founder of RedRover Sales & Marketing Strategy suggests that few individuals now use the phone as a selling tool. And she says that becaus…

Telemarketing Software
New Year, New Marketing Goals
For businesses, the New Year offers a chance for reintroduction of the brand, especially with marketing tactics.

Telemarketing Software
Delivering Omnichannel Visualizations to Call Analytics
Since its inception, marketing has been somewhat of a guessing game. Sure, firms do due diligence when it comes to market research, but in an analog w…

Telemarketing Software
VanillaSoft Sheds Light on Sales Enablement, Engagement
VanillaSoft explains the difference between sales enablement and sales engagement. This piece suggests that sales enablement is about arming sales rep…

Telemarketing Software
Telemarketing Meets AI in CRM Solution
This week, analytics and AI solution provider Gridsum Holding Inc. announced the launch of its AI-driven, SaaS intelligent CRM solution specifically d…

Telemarketing Software
Smart Selling Tools Spotlights VanillaSoft as Top Sales Tool
This week, Smart Selling Tools named VanillaSoft a Top Sales Tool of 2017, highlighting the software provider as an industry leader. After a rigorous …

Telemarketing Software
Fastbase Delivers Lead Generation AdWords Add-on
Fastbase Inc. now offers a Google AdWords add-on that simplifies the creation of AdWords campaigns and makes it easy to view leads from those ads in r…

Telemarketing Software
Marketing to Become Contextually Relevant
Marketing, in recent years, has become less art and more science. Indeed, the area of marketing automation has taken off in a big way. That has enable…

Telemarketing Software
Florida Man Guilty in $3.3 Million Telemarketing Scam
Daniel Martin Boyar, aka "Wolf," or Orlando, Florida, has pleaded guilty to for participating in a telemarketing scheme. The aim of this scheme was to…

Telemarketing Software
Always Be Closing with a Solid Sales Cadence
A sales cadence delivers a framework for each step of the customer journey, guiding the sales workflow and taking the guesswork out of the process. To…

Telemarketing Software
'Tis the Season for Scams to Soar
A recent study from First Orion released this week illustrated that with nearly 2.5 billion phone calls made every month there is much in the way of l…

Telemarketing Software
Thunder Bay Residents Subject to Telemarketing Extortion Scams
Residents of Thunder Bay, Ontario, Canada are the latest victims of the telemarketing scam craze and authorities are issuing warnings.

Telemarketing Software
TransNexus: Tests Prove Caller Authentication Efficacy
TransNexus has completed testing, proving the effectiveness of, and its interoperability with, caller authentication standards.

Telemarketing Software
Vonage Automates SMS to Improve Automated Communication
Not only are cloud-based and API-driven capabilities trendy, they address the requirements of a growing percentage of the working (and purchasing) pop…

Telemarketing Software Using AI for Business Forecasting
Utah-based announced new artificial intelligence (AI) and machine learning benefits for the latest installments of its Predictive Powe…

Telemarketing Software
Why Salespeople Should Prospect with Texting
A new VanillaSoft blog suggests that salespeople should consider using text communications for their prospecting. But it notes that individuals who do…

Telemarketing Software
Fraudulent Debt Scheme Directed at Spanish Speaking Consumers
Telemarketing fraud schemes are impacting everyone. Just last month, President Donald Trump signed a bill protecting elders from telemarketing and ema…

Telemarketing Software
PACE Puts Puerto Rico in USA DNC Regulatory Guide
This week, The Professional Association for Customer Engagement (PACE) announced the addition of Puerto Rico to the USA DNC Regulatory Guide. Known as…

Telemarketing Software
No-Call App Developed to Report Unwanted Telemarketers
Beginning November 1, smartphone users can download the MS No Call app, free of charge. "Typically, people (on the no-call list) get mad when they get…

Telemarketing Software
Managing Robocalls During the Holiday Season
As the holiday season is quickly approaching, businesses are eager to start selling goods. Beware of shady telemarketing practices, though.

Telemarketing Software
President Trump Signs Bill to Protect Elders From Telemarketing Fraud
Senior citizens have become a prime target of fraudulent activity. A bill signed by President Trump aims to protect that demographic.

Telemarketing Software
CBS: FTC's Efforts to Fight Robocalls 'Significant'
A recent report by CBS News documents Congressional testimony by the Federal Trade Commission about the agency's progress in eliminating - or at least…

Telemarketing Software
Santa Barbara Elders Target of Increased Telemarketing Scams
There has been a dramatic rise in telemarketing scams directly aimed at senior citizens with scammers posing as local residents or government official…

Telemarketing Software
NICE Enhances Forecasting with Artificial Intelligence and WFM
NICE announced AI (artificial intelligence) will enhance business forecasting systems. The utilization of the NICE Workforce Management (WFM) solution…

Telemarketing Software
SpendEdge Releases Global Telemarketing Research Report
Recently, SpendEdge announced the release of its Outbound Telemarketing Procurement Market Research Report. The report was filled with data and analys…

Telemarketing Software
Telemarketing Fraudsters Ordered to Pay $6M+
A judge at the FTC's request recently fined telemarketing fraudsters more than $6 million.

Telemarketing Software
Dialing Services Fined $2.8 Million for Violating TCPA
Dialing Services, LLC has been fined $2.8 million after the FCC found them in violation of the TCPA for robocalling.

Telemarketing Software
Why Cold Calling Still Makes Sense
Telemarketing is alive and well. But to make it work, you have to do it right.

Telemarketing Software
Maryland Telemarketer Arrested on $50 Million Mail Fraud Scheme
A Maryland man has been arrested for a $50 million telemarketing and mail fraud scheme that could land him up to 25 years in prison.

Telemarketing Software
How to Create a Great Telemarketer
GSA Business Development explains that with training, the correct tools, and advanced planning, organizations can position their telemarketers - espec…

Telemarketing Software
Missouri and Charter Communications Reach Settlement On No-Call Violations
Charter Communications has settled with Missouri in regards to alleged no-call violations after supposedly breaching state/federal laws.


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