Telemarketing Software Featured Articles

Telemarketing Software
Telemarketing Fraudsters Ordered to Pay $6M+
A judge at the FTC's request recently fined telemarketing fraudsters more than $6 million.
9/25/2017



Telemarketing Software
Dialing Services Fined $2.8 Million for Violating TCPA
Dialing Services, LLC has been fined $2.8 million after the FCC found them in violation of the TCPA for robocalling.
9/13/2017



Telemarketing Software
Why Cold Calling Still Makes Sense
Telemarketing is alive and well. But to make it work, you have to do it right.
9/11/2017



Telemarketing Software
Maryland Telemarketer Arrested on $50 Million Mail Fraud Scheme
A Maryland man has been arrested for a $50 million telemarketing and mail fraud scheme that could land him up to 25 years in prison.
9/8/2017



Telemarketing Software
How to Create a Great Telemarketer
GSA Business Development explains that with training, the correct tools, and advanced planning, organizations can position their telemarketers - espec…
9/1/2017



Telemarketing Software
Missouri and Charter Communications Reach Settlement On No-Call Violations
Charter Communications has settled with Missouri in regards to alleged no-call violations after supposedly breaching state/federal laws.
9/1/2017



Telemarketing Software
How to Improve Sales
VanillaSoft blog offers tips on how to improve sales. Most people love to offer their suggestions for how things can be improved. Yet it's seldom tha…
8/21/2017



Telemarketing Software
How Well Do You Know Your Customer?
Customer service is a critical component to the success of any business. After all, poor customer service can decrease business from repeat customers.…
8/15/2017



Telemarketing Software
Businesses Should Ask, Listen, Research & Share
A new blog from VanillaSoft offers tips on how businesses can improve in these areas, and how they and their customers stand to benefit. The efforts d…
8/14/2017



Telemarketing Software
How to Maximize Your Telefundraising Efforts
A recent VanillaSoft blog talks about the benefits of using the phone for fundraising and how to get best results in doing so.
8/9/2017



Telemarketing Software
How to Improve Morale in Sales
VanillaSoft's Genie Parker offers tips on how sales leaders and reps can improve morale and sell more.
8/7/2017



Telemarketing Software
The Key to Building a Healthy Sales Funnel
A recent VanillaSoft blog explains how to populate your sales funnel for future success.
8/3/2017



Telemarketing Software
How to Improve Online Customer Service
An online transaction is so much less personal than the interaction that happens in a face to face scenario in brick and mortar establishments. Howeve…
7/31/2017



Telemarketing Software
Why Texting is Good for Business
VanillaSoft explains why texting is becoming a preferred business communication medium.
7/27/2017



Telemarketing Software
Telemarketing Software: Boosting Sales One Call at a Time
The thing about any successful telemarketer is that they most likely have reliable telemarketing software on hand that's helping them through each cus…
7/25/2017



Telemarketing Software
Tips for Effective Fundraising Campaigns
A recent blog from VanillaSoft suggests that organizations write their own fundraising scripts - rather than borrowing from others - or working with o…
7/18/2017



Telemarketing Software
VanillaSoft Offers Text Prospecting Best Practices
Businesses may want to use texting but they need to be careful in how they approach this medium.
7/17/2017



Telemarketing Software
How Call Recording Improves Inside Sales
Reviewing call recordings to assess the effectiveness of inside sales should be an essential part of every sales organization's process, according to …
7/11/2017



Telemarketing Software
The Need for Personalization in Sales Calls
Everyone within the marketing realm knows about the four P's, whether they're a telemarketer or customer service agent. However, Shep Hyken, a custome…
7/10/2017



Telemarketing Software
Why Telemarketing Still Has Value
Some may doubt that telemarketing can still be a useful marketing tool, but with the right telemarketing software and conditions, it can be valuable.
7/5/2017



Telemarketing Software
Call Monitoring: The Backbone of Agents and Sales Reps
3rd party remote call monitoring is applicable in several scenarios. However, it's most useful in telemarketing and the call center. Some agents or sa…
7/3/2017



Telemarketing Software
Using Telemarketing Software for Lead Generation
New advances in telemarketing software are changing the way that leads are generated.
6/29/2017



Telemarketing Software
Tackling the Price Objection: Telemarketing's Biggest Fight
Price is one of the most frequently-cited telemarketing objections, but there are ways to beat it and make sales.
6/27/2017



Telemarketing Software
Help Your Inside Sales Team Overcome Prospects' Objections
Customer objections tend to fall into five categories: need, relationship, authority, product/service and price.
6/23/2017



Telemarketing Software
Go Beyond the Sales Script in Telemarketing
Telemarketing operations need to know the value that a sales script can have, and when it's time to go off-script to get the best value.
6/20/2017



Telemarketing Software
How Telemarketing Software Helps Sales Reps Conquer Their Fears
Telemarketers face rejection every single day because of cold calling. Fear largely stems from the unknown, and a sales rep never knows who's going to…
6/14/2017



Telemarketing Software
How to Track and Validate Website Sales Leads by Marketing Channel
If there's a faulty link anywhere in your company's supply chain, it can fall apart quickly. A dysfunctional warehouse, unreliable carrier or any othe…
6/12/2017



Telemarketing Software
Email Templates Are Important to Sales Strategy
Marketing automation or telemarketing solutions provide a variety of email templates that salespeople can use to address different opportunities, such…
6/7/2017



Telemarketing Software
Don't Be a Nuisance: Use Telemarketing Software
There are plenty of benefits to using telemarketing in sales, but none of them matter if companies don't market to the right audience. That's where te…
6/6/2017



Telemarketing Software
Integrating Telemarketing Before, During and After Marketing Campaigns
Marketing campaigns are important, but they can only go so far in reaching out. Waiting for customers to come to you isn't going to work for you for v…
6/1/2017



Telemarketing Software
Technology and Talent are Key Ingredients for Successful Call Centers
The right blend of sales agent talent and technology are the key ingredients for a productive and efficient call center.
5/31/2017



Telemarketing Software
Sales Reps Can't Afford to Make a Weak Opening Statement
Considering the increasing number of telemarketing calls being dropped, sales representatives need to be prepared for the rare live call with a strong…
5/23/2017



Telemarketing Software
How to Take the Dread Out of Cold Calling
The ideal way to ensure that cold calling doesn't get put off is to make it easier for the people who have to do it. By adopting a solution that inclu…
5/22/2017



Telemarketing Software
The Importance of Sales Lead Tracking Solutions
Using a sales lead tracking solution can help businesses retain a higher lead-to-close ratio while boosting productivity and efficiencies.
5/17/2017



Telemarketing Software
VanillaSoft is in the Top Sales Tools of 2017, Again
For the fifth consecutive year, VanillaSoft has been included in the Top Sales Tools list by Smart Selling Tools. This time around it was for increase…
5/15/2017



Telemarketing Software
VanillaSoft to Bring Telemarketing Software to TRANSACT Show
VanillaSoft has a complete exhibition planned for the TRANSACT 2017 show in Las Vegas.
5/9/2017



Telemarketing Software
Workflow Automation and a Well-Defined Sales Process Can Lead to Success
Workflow automation combined with a well-defined sales process can be key differentiators in today's competitive sales climate.
5/8/2017



Telemarketing Software
Is Your CRM Actually Helping Sales?
CRM tools are increasingly prized in organizations, but what do you do when they don't hold up under fire?
5/1/2017



Telemarketing Software
From Potential to Long-Term Client: Your Guide to Effective Lead Management
Acquiring new customers may be challenging, but it's not impossible. In fact, effective lead management can be broken down into just four stages: init…
5/1/2017



Telemarketing Software
Technology Can Augment and Manage the Sales Follow-Up Process
When used correctly, technology tools can manage and augment the sales process and make follow-ups more successful.
4/27/2017



Telemarketing Software
Telemarketing Software Improves Lead Management
With the right telemarketing software, a company employee can create new records for the calls that are made and store the information discovered duri…
4/27/2017



Telemarketing Software
Technology Reverses the Traditional Sales Process
Inside reps using telemarketing software are able to connect customer data and history to future steps that should be taken to turn names in a databas…
4/18/2017



Telemarketing Software
Telemarketing Software Can Save Sales Opportunities
Uncalled leads are missed opportunities that could have benefited the company. However, there is a solution: telemarketing software. VanillaSoft's Que…
4/11/2017



Telemarketing Software
Improve Engagement With Catchy Email Subject Lines
According to a recent blog post by Genie Parker writing for VanillaSoft, personalized subject lines are the key to email outreach success. She suggest…
4/11/2017



Telemarketing Software
Sales Prospecting Doesn't Have to Be Hard
Sales prospecting is necessary for today's telemarketers. It's so important to bring in possible customers - almost more important even than giving at…
4/5/2017



Telemarketing Software
CRM is More Effective with Sales Workflow Automation
The goal of any sales workflow solution or telemarketing software is to increase the amount of time salespeople spend selling by automating rote pract…
4/4/2017



Telemarketing Software
IoT Sales Engineers Combine Tech Savvy and Business Skills
The IoT space has some unique challenges when it comes to marketing and selling solutions, and sales engineers bring an ideal combination of business …
3/29/2017



Telemarketing Software
Sales Isn't a War: Focus on the Customer
Many companies today rely on automated solutions, particularly for inside sales. Telemarketing solutions and sales workflow software help speed up the…
3/28/2017



Telemarketing Software
When it Comes to Sales Success, Appearance Matters
Armed with a plethora of relevant information about the client (from CRM, telemarketing software or sales enablement materials), successful salespeopl…
3/22/2017



Telemarketing Software
Evoke Emotions If You Want to Increase Sales
Getting customers to buy today takes more than just telling them about your products and services; you need to pull at heart strings and evoke emotion…
3/21/2017



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  Mastering the Lead Management Process for Inside Sales
Managing leads is one of the largest expenses and most perplexing pains experienced by inside sales teams, and only a few companies ...
  Dynamic Inside Sales Scripting: Be Prepared to Go with the Flow
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