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Telemarketing Software Featured Articles

Senators Urge FCC to Reject Telemarketing Exemptions
While the Telephone Consumer Protection Act (TCPA) has been around since 1991, the FCC is heading back to the drawing board to consider loosening some of the grip that has held back telemarketing calls since its inception.

Study: Analytics Allow Sales Pros to Better Target, Customize Pitches
Some of the most significant technologies to positively affect sales include pervasive computing, or anytime, anywhere access to information and resources across multiple channels and mobile devices.

Why Telemarketing Software is Critical for Regulation Adherence
As consumers increasingly disconnect the landline in favor of a mobile device, companies pushing their services and products with the use of telemarketing software have been forced to turn to different options to reach the customer.

Oh, Canada: Record Year for Outbound Telemarketing Fines
In Canada, the CRTC (Canadian Radio-television and Telecommunications Commission) is responsible for enforcing telemarketing rules and regulations. They've had a strong year so far.

What Makes a Sales Superstar? 'Telling Is Not Selling'
Sales superstars seem to have the instinct to do what's right. Most sales managers wish they could clone these people, or understand precisely what it is that makes them so good.

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Featured Whitepapers

9 Essential Productivity Tools for Inside Sales Teams

9 Essential Productivity Tools for Inside Sales Teams
In 2011, inside sales eclipsed outside sales by an astounding 300 percent (source: InsightSquared.com), and became the dominant means of business development.

4 Ways Queue-Based Lead Management Is Shaping The Inside Sales Industry

4 Ways Queue-Based Lead Management Is Shaping The Inside Sales Industry
What is inside sales? It's sometimes defined as "remote selling," "virtual sales," and even "sales in the cloud."

Want to Make More Sales? Make More Sales Calls.

Want to Make More Sales? Make More Sales Calls.
It sounds simple. Hire some salespeople, give them each a telephone and the revenue will magically appear, right?
At least that’s what a lot of companies think.

Featured Case Studies

Telemarketing Services Company Case Study

Telemarketing Services Company Case Study
A Canadian business development firm was using a homegrown solution and needed a cloud-based telemarketing software to manage lead generation and appointment setting.

Lead Generation Case Study

Lead Generation Case Study
An outsourced business development firm needed a cloud-based prospecting software and appointment setting to increase the functionality and flexibility of its agents.

Call Center Case Study

Call Center Case Study
A Call Center and Appointment Setting Company in Seattle was experiencing technical glitches and poor customer service from their existing call center software provider.