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Telemarketing Software Featured Articles

Effective Sales Start by Talking Like a Real Person
Good salespeople needn't be intimidated by relying on a script. They key is to keep the language 'real', without sounding like a robot. In sales, no one wants to be talked "at", but most prospects don't mind being talked "with." The savvy salesperson knows the difference, and uses it to their ongoing advantage.

Hire Employees During the Holidays? Absolutely!
While it may be tempting to succumb to the habit of downshifting over the holidays when it comes to hiring, you should resist the temptation.

Target Your Content Appropriately and Leads May Follow
A new study from the Content Marketing Institute and MarketingProfs says that while 70 percent of B2B marketers are churning out more content than last year, only 21 percent are actually tracking their investments in these efforts.

Winning: Move Your Sales Team to the 'Customer-First' Conversation
What is a basic that every salesperson needs to know or be able to do? Take a conversation-first approach with the target customer.

State Attorneys General Make Recommendations for Changes to Telemarketing Sales Rule
When it comes to pursuing cases of telemarketing or contact center fraud, the duty often falls to state attorneys general, who are often the keepers of state telemarketing laws.

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Featured Whitepapers

9 Essential Productivity Tools for Inside Sales Teams

9 Essential Productivity Tools for Inside Sales Teams
In 2011, inside sales eclipsed outside sales by an astounding 300 percent (source: InsightSquared.com), and became the dominant means of business development.

4 Ways Queue-Based Lead Management Is Shaping The Inside Sales Industry

4 Ways Queue-Based Lead Management Is Shaping The Inside Sales Industry
What is inside sales? It's sometimes defined as "remote selling," "virtual sales," and even "sales in the cloud."

Want to Make More Sales? Make More Sales Calls.

Want to Make More Sales? Make More Sales Calls.
It sounds simple. Hire some salespeople, give them each a telephone and the revenue will magically appear, right?
At least that’s what a lot of companies think.

Featured Case Studies

Telemarketing Services Company Case Study

Telemarketing Services Company Case Study
A Canadian business development firm was using a homegrown solution and needed a cloud-based telemarketing software to manage lead generation and appointment setting.

Lead Generation Case Study

Lead Generation Case Study
An outsourced business development firm needed a cloud-based prospecting software and appointment setting to increase the functionality and flexibility of its agents.

Call Center Case Study

Call Center Case Study
A Call Center and Appointment Setting Company in Seattle was experiencing technical glitches and poor customer service from their existing call center software provider.