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Telemarketing Software Featured Articles

Tech Sales: 'Influencing' Prospects Without Being a Pest
They're the stuff of caricatures and comedy: Salesmen (most always men) who keep pestering prospective clients so much that clients will go to absurd lengths to escape. It usually makes for funny TV or films, but in real life, not so much. Is there a way to break the ice and make the sale without also making a pest of yourself in the process?
1/29/2015

Sales Objections: Not a 'No', but a Challenge
For many sales professionals, getting to the deal is a journey, not a destination. But having said that, most sales professionals know that the destination is filled with challenges and objections that need to be met and overcome if they're to be successful. And it always helps to take a step back and look at the regular objections that pop up, and some new ways to address them.
1/28/2015

Millennials: Get To Know Thy Demographic
Millennials are an important demographic for marketers to understand, and here's why: they're changing the way brands work.
1/23/2015

Telemarketing Challenge: Can Customers 'Revoke' Permission to Call Them?
Those companies that make their living by telemarketing calls - as well as the businesses that supply the technology to do so - are facing challenges from all sides. The biggest one is the TCPA, or Telephone Consumer Protection Act, which permits companies to make telephone solicitations using autodialers and pre-recorded messages once they have a consumer's consent to do so. But what if the consumer changes their mind?
1/22/2015

Telemarketing Sales Cooled Off? Try 'Cold Calling 2.0'
Every aspect of the sales phase goes through its hot and cold periods. But for some reason it seems winter is especially harsh for those making calls and trying to connect with anyone.
1/16/2015

Video Showcase

Featured Whitepapers

9 Essential Productivity Tools for Inside Sales Teams

9 Essential Productivity Tools for Inside Sales Teams
In 2011, inside sales eclipsed outside sales by an astounding 300 percent (source: InsightSquared.com), and became the dominant means of business development.

4 Ways Queue-Based Lead Management Is Shaping The Inside Sales Industry

4 Ways Queue-Based Lead Management Is Shaping The Inside Sales Industry
What is inside sales? It's sometimes defined as "remote selling," "virtual sales," and even "sales in the cloud."

Want to Make More Sales? Make More Sales Calls.

Want to Make More Sales? Make More Sales Calls.
It sounds simple. Hire some salespeople, give them each a telephone and the revenue will magically appear, right?
At least that’s what a lot of companies think.

Featured Case Studies

Telemarketing Services Company Case Study

Telemarketing Services Company Case Study
A Canadian business development firm was using a homegrown solution and needed a cloud-based telemarketing software to manage lead generation and appointment setting.

Lead Generation Case Study

Lead Generation Case Study
An outsourced business development firm needed a cloud-based prospecting software and appointment setting to increase the functionality and flexibility of its agents.

Call Center Case Study

Call Center Case Study
A Call Center and Appointment Setting Company in Seattle was experiencing technical glitches and poor customer service from their existing call center software provider.