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Telemarketing Software Featured Articles

Donor Retention: A Major Struggle for Nonprofits
Nonprofits aren't "selling" anything, per se, but they certainly must market themselves and persuade donors to act in much the same way for-profit companies must persuade their customers to buy.
3/3/2015

NJ Signs Law Loosening Telemarketing Restrictions to Cell Phones
Recently, New Jersey's Governor Chris Christie signed into law state Senate bill 1382, which loosens the state's restrictions on telemarketing to cell phones.
2/27/2015

Telemarketing and Outsourcing: The Good and the Bad
In times of economic downturn, organizations have looked to outsourcing as a means of cost savings by reducing scope and restructuring of employee overhead and being able to pay employees lower wages in countries where it otherwise would be acceptable.
2/26/2015

Telemarketers Must Be Aware of Quirky State and Local Outbound Calling Rules
Telemarketing is not for the faint of heart - regulations and rejections, not to mention low calls-to-sales ratios, make it difficult - but for many organizations, it still pays off handsomely.
2/20/2015

Sales Lead-Management: Success is a Step-by-Step Process
Getting a client to say 'yes' and sign on the dotted line is usually the last, best step in a sales process. But it's getting to that step that can be a real process, and many sales folks aren't sure about the best way to get there. Fortunately, there's help available.
2/20/2015

Video Showcase

Featured Whitepapers

9 Essential Productivity Tools for Inside Sales Teams

9 Essential Productivity Tools for Inside Sales Teams
In 2011, inside sales eclipsed outside sales by an astounding 300 percent (source: InsightSquared.com), and became the dominant means of business development.

4 Ways Queue-Based Lead Management Is Shaping The Inside Sales Industry

4 Ways Queue-Based Lead Management Is Shaping The Inside Sales Industry
What is inside sales? It's sometimes defined as "remote selling," "virtual sales," and even "sales in the cloud."

Want to Make More Sales? Make More Sales Calls.

Want to Make More Sales? Make More Sales Calls.
It sounds simple. Hire some salespeople, give them each a telephone and the revenue will magically appear, right?
At least that’s what a lot of companies think.

Featured Case Studies

Telemarketing Services Company Case Study

Telemarketing Services Company Case Study
A Canadian business development firm was using a homegrown solution and needed a cloud-based telemarketing software to manage lead generation and appointment setting.

Lead Generation Case Study

Lead Generation Case Study
An outsourced business development firm needed a cloud-based prospecting software and appointment setting to increase the functionality and flexibility of its agents.

Call Center Case Study

Call Center Case Study
A Call Center and Appointment Setting Company in Seattle was experiencing technical glitches and poor customer service from their existing call center software provider.