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Telemarketing Software Featured Articles

Are Sales Calls a Brand of Antisocial Behavior?
Telemarketing is regulated at the federal level by two statutes: the Telephone Consumer Protection Act of 1991 (TCPA) and the Telemarketing Sales Rule (TSR).

Great Sales Forces Don't Just Happen
It's not hard to believe that some great sales reps are just born that way. Some basic personality traits can be huge advantages in the sales arena, like being extroverted, particularly charismatic, or just plain attractive.

After the Call, The Sales Process is Just Beginning
Telemarketing is a game of numbers: the more calls you make, the more likely you are to get a 'warm' or 'hot' lead. But once you get that lead, you need to respond quickly. Every minute you waste NOT reaching out is another minute that your competitor might be doing so.

VanillaSoft Helps Keep Inside Sales Simple
Lead management has become ridiculously complex. To help address this madness, businesses require new technology and workflow solutions says Guy De La Cruz, vice president of sales at VanillaSoft.

The Rules of Telemarketing to Cellphones
A recent article posted by Water Technology examines telemarketing to cellphones and what is legal and acceptable from a business perspective.

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Featured Whitepapers

Mastering the Lead Management Process for Inside Sales

NEW! Mastering the Lead Management Process for Inside Sales
Managing leads is one of the largest expenses and most perplexing pains experienced by inside sales teams, and only a few companies know how to do it successfully.

Dynamic Inside Sales Scripting: Be Prepared to Go with the Flow

NEW! Dynamic Inside Sales Scripting: Be Prepared to Go with the Flow
While it's clear that successful and productive sales calls are the goal of all inside sales teams, believe it or not, many do not have a dynamic script to handle different call scenarios.

Sales & Marketing Alignment: Bringing the Pieces Together

NEW! Sales & Marketing Alignment: Bringing the Pieces Together
As business professionals, we are always looking for that next big thing. The thing that drives business, increases revenue, decreases operating expense, simplifies the process, and works more efficiently.

Featured Case Studies

Colt Powertrain

NEW! Colt Powertrain
Colt Powertrain is a one-stop source for engines, transmissions and transfer cases. It offers products to automotive repair professionals, car dealers and consumers on a variety of makes and models including domestic brands like Ford, Chrysler, Chevy, and GM, as well as a range of components and engines for foreign models.

The SALT Group

NEW! The SALT Group
The SALT Group provides its clients with the most efficient and accurate Expense Reduction Reviews available today. Transactional over-payments occur on a regular basis due to a variety of reasons.

Millikin University

NEW! Millikin University
Millikin University is a private, four-year university, with traditional undergraduate programs in arts and sciences, business, fine arts, and professional studies, as well as nontraditional, adult degree completion programs (PACE) and graduate programs in business administration and nursing.