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Telemarketing Software Featured Articles

Never Leave Cold Calling Up to the Newbies
To avoid these challenges, the telemarketing software provider suggests that you elevate your cold calling to a professional level, invest in your call center agents, create a game plan, invest in telemarketing tools and put automation in place to support calling activities. With the right approach, cold calling can be very effective. The key is to ensure it's not left to the novice so as to leverage every opportunity.
6/22/2016

A Little Analysis Can Help Outbound 'Phonathons' Become More Lucrative
Outbound work, particularly for fundraising, is one of the most challenging business processes in the world. (Asking people for money is never easy.) Using the right tools, however, the most onerous tasks can be automated, and the process can go a lot faster and more professionally.
6/21/2016

What You Need to Make the Most of Every Call
To that end, it can help to create a script ahead of time to address these particular situations. Nothing's worse than getting an individual on the phone who's willing to get you to the right person and you've wasted the opportunity by not having the right words ready to go. Be prepared for these situations. After all, you're not likely to start the call with a simple one-word greeting, but you have to be prepared to take the conversation further than the introduction.
6/14/2016

5 Tips to Improve Telemarketing Effectiveness
Much of the allure of telemarketing generally lies in the ability of nurturing prospects. There are some problems that B2B executives have with it but despite this, there are approaches that would not just secure a high number of conversions but would also promise a good increase in revenue. Here are five telemarketing tips for improving telemarketing effectiveness.
6/13/2016

VanillaSoft to Sponsor and Exhibit at Key Sales and Call Center Events
VanillaSoft will also sponsor and exhibit at the 2016 Call Center Week Conference and Expo in Las Vegas from June 27 to July 1. The 17th annual event will feature information and educational opportunities designed to help call center professionals make strategic purchasing and management decisions. The event will be held at The Mirage and VanillaSoft products and solutions will be featured at the company's booth #1223. On June 29, VanillaSoft will also participate in a Demo Drive event, designed to showcase technologies and facilitate networking.
6/7/2016

Video Showcase

Featured Whitepapers

Mastering the Lead Management Process for Inside Sales

NEW! Mastering the Lead Management Process for Inside Sales
Managing leads is one of the largest expenses and most perplexing pains experienced by inside sales teams, and only a few companies know how to do it successfully.

Dynamic Inside Sales Scripting: Be Prepared to Go with the Flow

NEW! Dynamic Inside Sales Scripting: Be Prepared to Go with the Flow
While it's clear that successful and productive sales calls are the goal of all inside sales teams, believe it or not, many do not have a dynamic script to handle different call scenarios.

Sales & Marketing Alignment: Bringing the Pieces Together

NEW! Sales & Marketing Alignment: Bringing the Pieces Together
As business professionals, we are always looking for that next big thing. The thing that drives business, increases revenue, decreases operating expense, simplifies the process, and works more efficiently.

Featured Case Studies

Colt Powertrain

NEW! Colt Powertrain
Colt Powertrain is a one-stop source for engines, transmissions and transfer cases. It offers products to automotive repair professionals, car dealers and consumers on a variety of makes and models including domestic brands like Ford, Chrysler, Chevy, and GM, as well as a range of components and engines for foreign models.

The SALT Group

NEW! The SALT Group
The SALT Group provides its clients with the most efficient and accurate Expense Reduction Reviews available today. Transactional over-payments occur on a regular basis due to a variety of reasons.

Millikin University

NEW! Millikin University
Millikin University is a private, four-year university, with traditional undergraduate programs in arts and sciences, business, fine arts, and professional studies, as well as nontraditional, adult degree completion programs (PACE) and graduate programs in business administration and nursing.