Telemarketing Software Featured Articles
Are You in Compliance with the TCPA Act of 1991?
Businesses need to remember that it is important to comply with the Telephone Consumer Protection Act of 1991 (TCPA). It not only makes good business sense; it's the law.
Why Are Sales Forecasts So Inaccurate?
Sales forecasts help a company understand how much they expect to sell, and are therefore a critical component of revenue predictions.
Outbound Sales Campaign Pre-Preparation is Critical
Outbound telemarketing remains a powerful element in a sales team's collection of business-to-business tools. It's not an easy prospect, however, and companies shouldn't expect it to be.
Smart Call-Routing Can Lead to Sales
By sending customers directly to the individuals or departments within your company who can get their questions answered, you can automatically improve customer satisfaction ratings.
Are Your Outbound Sales Agents Imitating 'The Walking Dead'?
More often than not, contact centers believe that agents sticking religiously to scripts is a great plan. VanillaSoft's Kevin Thornton recently blogged about how the average outbound sales call goes today.
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