Telemarketing Software Featured Articles
Five Steps to Better Telemarketing
It can be challenging to stay upbeat and focused in the call center environment, especially when the calling campaign is not personally exciting.
Direct Marketing: Broader, More Impactful Than Thought
According to Winterberry Group, direct and digital marketing expenditures were set to increase around 5.5 percent last year, with spending on digital advertising reaching $50.6 billion.
North Carolina AG Announces Biggest Consumer Complaints
In a world where companies are constantly looking for the silver bullet for customer service, firms are still a long way from finding Nirvana. This is especially true when talking about call centers, which sometimes feel the need to contact customers when they would rather not be bothered. With this in mind, the North Carolina Attorney General's office just released a list of some of the biggest complaints from consumers when it comes to dealing with these kinds of companies.
Sealing the Deal on Trade Show Leads
Trade shows present great opportunities to meet new people, explore new industry innovations, and most importantly, reel in some new leads. But salespeople and marketers must follow up, and they must to so systematically.
Sharpened Management Focus Needed to Refocus Lagging Sales Efforts
If you were to ask buyers at companies across the U.S. what their biggest pet peeve is when it comes to dealing with sales personnel from vendor organizations, they would probably cite a lack of preparation.
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