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September 20, 2013

QCSS Continues to Boost American Job Growth

By Kelsey Brown, TMCnet Contributing Writer


It seems 2013 is proving to be QCSS’s year. According to a recent report by Inc. magazine, the call center and telemarketing firm has established its status as one of this year’s fastest-growing companies in the United States. In fact, over the last three years, QCSS achieved a 200 percent growth rate. Of all the private companies in the United States, this statistic ranks QCSS at No. 1,901.


CEO Catherine Karabetsos recently expressed her excitement about the company’s success, assuring that it will only continue to flourish in the years to come. “We are very excited about this achievement,” she said. “Over the next year, we look forward to continuing to grow, creating additional jobs in our communities, and providing innovative marketing solutions for businesses worldwide. We have no plans of slowing down, and with our amazing team and clients, the sky’s the limit.”

Given QCSS’s dedication to quality service since its establishment, it seems that Karabetsos’ sentiments will prove validated as the company progresses. After all, when other large corporations outsourced their customer service and telemarketing to other countries starting at the beginning of 2000, QCSS’s commitment to exceptional service to its customers influenced a different trend and encouraged company heavyweights to bring jobs back to the United States.

It’s these quality business operations that Inc. magazine Editor Eric Schurenberg says help strengthen the economy. Companies like QCSS, he says, “are the hidden champions of job growth and innovation, the real muscle of the American economy.” As such, these American champions that made the cut for the Inc. 5000 list added 520,000 new jobs to the economy over a span of the last three years.

Isaac Ryland, QCSS vice president of operations, is also enthusiastic about the company’s involvement in such a positive note for the American economy: “It’s very important for us to be able to create and keep jobs here in the U.S. We’ve been involved with programs like Joining Forces and Jobs4America to help do our part. To hear statistics like that, especially with the economic struggles the country’s been faced with, really hits close to home for us.”

And with other notable business advancements for the company, like the recent establishment of its Deer Park, Ill.-based Smart-Center and its acquisition of Greene & Associates, it seems America can expect plenty more good news from QCSS for years to come.




Edited by Alisen Downey


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