Telemarketing Software Featured Article

Telemarketing Fraudsters Ordered to Pay $6M+

 
September 25, 2017


By Paula Bernier, Executive Editor, TMC


The Federal Trade Commission has been busy working on a case that involves a telemarketing scheme that preyed on Spanish speaking consumers. In August, a federal court, at the FTC’s (News - Alert) request, levied a fine of more than $6 million on those involved, permanently banned them for engaging in telemarketing, and told them to destroy all customer information they’ve captured to date.


The organizations charged with violating the FTC Act and the Telemarketing Sales Rule include ABC Hispana Inc., ISB Latino Inc., ABC Latina, LLC, Gonzalo Ricardo Bazán Jiménez and Milagros Raquel Urmeneta. They were ordered to pay $6, 315,023 within 7 days of the August decision. That money, the order explained, would go into a FTC fund that will be used to redress victims of the scam and to pay for administration activities related to the redress process.

According to the FTC, those named above set up telemarketing operations in Peru to reach out to Spanish-speaking consumers in the United States. The problem is these callers presented fake caller IDs, which appeared as emergency responders or personal references, to get people to answer their phones. The callers sold lousy or nonexistent products. And if consumers didn’t want to buy what was offered, or cancelled a delivery after an interaction, callers would say they were going to get law enforcement involved or make other threats. Sometimes callers would even go on to make threats to victims’ relatives.

The FTC’s complaint explained that “the defendants sold booklets, CDs, DVDs, tablets and a Spanish-English dictionary, and threatened to sue, arrest or jail consumers, or seize their homes, if they didn’t pay. They pretended to be affiliated with the government, centro de ayuda (non-governmental ‘help center’), well-known companies such as Walmart, or a Spanish-language radio station.”




Edited by Mandi Nowitz



Article comments powered by Disqus

Home

Featured Whitepapers


  Mastering the Lead Management Process for Inside Sales
Managing leads is one of the largest expenses and most perplexing pains experienced by inside sales teams, and only a few companies ...
  Dynamic Inside Sales Scripting: Be Prepared to Go with the Flow
While it's clear that successful and productive sales calls are the goal of all inside sales teams, believe it or not, many do not have a dynamic script to handle different call scenarios ...
  Sales & Marketing Alignment: Bringing the Pieces Together
As business professionals, we are always looking for that next big thing. The thing that drives business, increases revenue, decreases operating expense, simplifies the process, and works more efficiently ...

Featured Case Studies


  Colt Powertrain
Colt Powertrain is a one-stop source for engines, transmissions and transfer ...
  The SALT Group
The SALT Group provides its clients with the most efficient and accurate Expense Reduction Reviews available ...
  Millikin University
Millikin University is a private, four-year university, with traditional undergraduate programs in arts and sciences, business, fine arts ...