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David Sims Info

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David Sims is contributing editor and CRM/contact center columnist for TMCnet. He is a freelance writer with years of experience covering the CRM industry. David currently lives in New Zealand, where he covers CRM and understands why the Maori name for the country is Aotearoa, The Land of the Long White Cloud.

David's First Coffee Blog covering the Telecom and CRM space can be found at:

Latest Stories
01/05/2012 How Customer Expectations are Changing for Entrepreneurs
12/27/2011 SmartReceipt Adds Value to Handing a Customer a Receipt
11/17/2011 Telemarketing Software: Streaming Real-Time Sales Data is the New Normal
10/27/2011 Major Issues Holding Your CRM Benefits Back
09/29/2011 Five Steps to Consider for B2B Content Marketing
09/23/2011 Moxie's Bolduc: Advertising to become More Like CRM? Of Course
08/11/2011 VanillaSoft Releases New Appointment Setting Software Features
08/03/2011 Seven CRM Failures, and the Right Attitude for Avoiding Them
05/11/2011 Telemarketing Software: Phone Number Selling Rampant In India, Government Delays Regulations
04/13/2011 How IT Stays Relevant in Digital Marketing: Find Your Place at the Table
03/24/2011 Telemarketing Software: Britain's Cocentric Sparking Hosted Business Software Interest in UK
02/25/2011 Telemarketing Software: Kissing Frogs to Find the Right VoIP Provider
01/21/2011 National 'Do Not Track' Registry on the Way?
12/23/2010 Reverse Phone Detective Utilizes Caller ID Detection Software
12/10/2010 VanillaSoft: Stripped-Down Hosted Telemarketing Software for Outbound Phone Sales
11/30/2010 Property Solutions' Telemarketing Software Highlighted as Marketing Tool
10/12/2010 Murray Defends the Honor of Stacked Rankings for Sales
09/14/2010 Three Telemarketing Software Lessons Learned in the Realest of Real Life
08/19/2010 Factors to Consider When Choosing Telemarketing Software
06/18/2010 Millions of Robocalls Shut Down
06/04/2010 Cell Phones: VanillaSoft Helps With DNC Compliance
03/18/2010 Telemarketers Skate Close to the Edge
03/12/2010 Telemarketing Settlement Pays Ohio $2.8 Million
03/09/2010 Clearing Up the Misconception of Telemarketing Software & Automated Calling
03/04/2010 Telemarketing Software to Cell Phones? No(t Yet)
02/02/2010 Cuomo Seeks to Squash NY Telemarketing Scams
01/21/2010 Call Center Jobs Now High on Lawmakers' Wish Lists