Telemarketing Software Featured Contributor

Susan J. Campbell Info

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Susan J. Campbell is an independent copywriter with 15 years of direct and business-to-business marketing experience. As a freelancer, Susan has written copy for large corporations and independently owned businesses specializing in business-to-business sales. She has also had her research published by the University of Hawaii.

Before becoming a freelancer, Susan spent fifteen years in the sales field. Her sales activity included consumer and business-to-business selling. She holds a B.S. in Business Administration with a marketing emphasis from Missouri Western State University.

Susan is a contributing editor for TMC and runs Susan J. Campbell Copywriting Services out of her home office. You can visit her business website at


Latest Stories
12/19/2016 Using Telemarketing Software to Shift to Self-Service
12/12/2016 Telemarketing Software and the Importance of Marketing
11/21/2016 Tips to Effectively Closing the Telemarketing Sales Call
11/15/2016 Tips for Easing the Cold Call
11/07/2016 Successfully Landing Appointments is All in the Details
09/27/2016 Three Tips for Influencing People Toward Your Desired Outcome
09/07/2016 How to Avoid the Awkward Follow-Up Call
08/30/2016 Five Ways to Motivate the Sales Team in Summer
08/16/2016 How to Make Every Telemarketing Call Count
08/08/2016 When Building Call Center Support, It's All About the Culture
07/19/2016 The Best Way to Lose a Customer to the Competition
07/13/2016 How Automation Can Improve Sales Outcomes
07/06/2016 Canceled Appointments Putting Sales Quotas Out of Reach
06/22/2016 Never Leave Cold Calling Up to the Newbies
06/14/2016 What You Need to Make the Most of Every Call
06/01/2016 The Pace of Customer Interactions is Changing - Don't Get Left Behind
05/10/2016 Call Center A.I. Set to Improve the Customer Experience
04/27/2016 Did PayPal Exploit Fear of Identity Theft? Judge to Decide
12/10/2015 Pro Tip: Get Past the Gatekeeper and Get the Yes
12/01/2015 Remotely Created Payment Orders Get the Axe by the FTC
09/22/2015 Why It's Important to Integrate Telemarketing Software
09/01/2015 Telemarketing Software and the Value of Trust
07/28/2015 Will Do-Not-Disturb Technology Render Telemarketing Software Useless?
07/23/2015 Can Telemarketing Software Help You Develop a Predictable Cadence to Sales?
07/22/2015 Can Telemarketing Software Improve the Value of Your CRM?
07/14/2015 For Sales Success, Let Reps Do What They Do Best
06/17/2015 Take Your Telemarketing Efforts Higher With the Right Team
06/02/2015 Afraid of the Cold Call? Don't Be - It Still Works
05/13/2015 Why Telemarketing Software is Critical for Regulation Adherence
02/10/2015 Do You Have Questions on Call Tracking?
12/23/2014 Telemarketing Software Alone Won't Help You Reach Sales Goals
12/09/2014 Winning: Move Your Sales Team to the 'Customer-First' Conversation
09/26/2014 Telemarketing Software Helps, but Good Data is Key to Sales
09/25/2014 What Kind of Sales Culture Have You Created?
09/10/2014 Why Coaching is Important, Even with Telemarketing Software
08/01/2014 Why Telemarketing is Still a Proven, Effective Marketing Tool
07/09/2014 Why Transparency Matters in Telemarketing Software
07/09/2014 Busy Signal? Vetting the Right Telemarketing Software Partner
07/01/2014 Nine Ways Telemarketing Software Can Drive Productivity
06/12/2014 How to Drive Telemarketing Software Success: Separate the Sales from the Marketing
05/28/2014 Are You Using Telemarketing Software to Get Creepy?
05/20/2014 Why Even the Best Telemarketing Software Needs a Plan
03/11/2014 If You're Using Telemarketing Software, Lose the Hard Sell
03/04/2014 Which is More Important: the Telemarketing Software or the Smooth Talker?
03/03/2014 With So Many Rules, Are Robocalls Worth It?
02/10/2014 Call Tracking: Valuable, But Only if Used Properly
02/10/2014 Call Tracking: Valuable, But Only if Used Properly
01/13/2014 It's Not About Telemarketing Software - It's About the Delivery
10/28/2013 How to Generate Quality Leads with Telemarketing Software
10/14/2013 Can Call Monitoring Ensure the Successful Telemarketing Call?
09/30/2013 Will Obamacare Give Telemarketing a Bad Name?
09/10/2013 Learning the Value of Telemarketing Software
09/05/2013 Why Telemarketing Software Matters for Authentic Connections
08/16/2013 Why Telemarketing Software Gets a Bad Name
08/08/2013 Why Telemarketing Software Matters in Fundraising
07/30/2013 Why Telemarketing Software Matters for Lead Management
06/24/2013 The Right Connection at the Right Time - Essential Benefit in Telemarketing Software
06/03/2013 Can Telemarketing Software Lend More Value in the Sales Process?
05/29/2013 Can Telemarketing Software Thwart the Lying Employee?
05/06/2013 Telemarketing Sales: Do You Buy Into These Sales Myths?
04/24/2013 Telemarketing Software and Why You Should Protect Your Inbound Leads
03/26/2013 Consumers Control the Buying Process - Yet Sales Can Still Win
03/20/2013 Telemarketing Software Gets a Boost with Auto Dialer Capabilities
03/12/2013 How Telemarketing Software Can Help Win the Political Race
02/12/2013 Why Telemarketing Software Matters in Lead Generation
02/05/2013 How to Ensure Your Telemarketing Software Doesn't Turn You into a Stalker
12/18/2012 Telemarketing Software Helps Drive Customer Loyalty
12/10/2012 Bringing Back the Human Element When Prospecting Telemarketing Software Leads
10/08/2012 The Role of Telemarketing Software in Alerting Cyber Threats
10/01/2012 Telemarketing Software Can Help with Problem Solving
09/24/2012 Telemarketing Software Bridges the Divide Between Individuality and Automation
09/17/2012 Telemarketing Software Critical to Seamless Operations
09/10/2012 Telemarketing Software Helps Sales Teams be More Efficient
09/05/2012 Telemarketing Software can Improve Outcome of Sales Calls
08/27/2012 Telemarketing Software Proves Useful in Customer Support
07/10/2012 Telemarketing Software Enhances the Traditional Cold Calling Solution
06/12/2012 Telemarketing Software and Lax Regulations Increase Spam for India's Mobile Users
05/23/2012 Telemarketing Software Key to Turning 'No' Calls into Sales
04/10/2012 Telemarketing Software Can Improve Inbound and Outbound Call Centers
03/28/2012 SaaS Telemarketing Software Optimizes Fundraising for the Nonprofit
03/14/2012 The Power of Telemarketing Software for the Call Center
01/20/2012 Effective Telemarketing Software Keeps a Sales Team Running Smoothly
11/07/2011 Take Your Telemarketing Software to the Next Level and Enjoy the Results
10/12/2011 Dialing in Telemarketing Software Can Drive Productivity Improvements
09/12/2011 Telemarketing Software to Support Old-Fashioned Cold Calling
09/12/2011 Telemarketing Software to Support Cold Old Fashion Calling
08/22/2011 Telemarketing Software Drives the Capture of Effective Sales Data
06/28/2011 Leverage Your Telemarketing Software for the Qualifying Process
05/31/2011 Telemarketing Software Essential when Inbound Campaigns Aren't Enough
04/27/2011 Key Strategies and Telemarketing Software Lead to Selling Success
03/03/2011 Telemarketing Software Delivers Value to the Organization
01/06/2011 Robust Telemarketing Software Helps to Deliver a Successful Campaign
07/23/2010 CRM Is Changing - Are You On Board?
04/15/2010 VanillaSoft CEO Talks Key Solutions for Sales Transitions: Interview
03/22/2010 New Law Prevents Spoofing by Telemarketers
09/23/2008 Canadian National 'Do Not Call' List Goes into Effect
08/19/2008 ATA Voices Support for Amendments to Telemarketing Sales Rule