Telemarketing Software Feature Articles
Dropped Skype calls aside, IP communications really is more reliable than TDM-based telephony. The latest vote of confidence: the growing use of IP-based communication in the air traffic control industry.
Advancements in IP communications are transforming the way doctors treat patients. With the increasing maturity of mobile, VoIP, videoconferencing, and healthcare technologies, the adoption of telemedicine has been increasing throughout the United States.
The idea of driving face-to-face collaborations is gaining ground as companies continue to expand, support remote employees and cut back on unnecessary travel. The introduction of Skype paved the way for video communications at a low cost. The more recent wave of IP communications innovations has led to the availability of high quality interactions without high budget equipment.
In celebration of Mother's Day yesterday, it seems fitting to take a look at some phone-based facts related to the busiest calling day of the year.
Currently, technology firms are not required to provide the government with direct access to Internet communications, unlike phone companies, which must allow the government to directly intercept any correspondence sent across their lines. This means that any communication sent across platforms like Facebook, Google or Twitter are theoretically out of the reach of legal wiretapping efforts by law enforcement. Naturally, the FBI has been pushing for a legal mandate requiring these tech companies to integrate wiretapping capabilities into their communications systems.
With the number of available IPv4 address quickly diminishing and IPv6 still slowly making headway into the mainstream, Internet service providers (ISPs) are finding creative ways to adapt anyway they can. Carrier-Grade Network Address Translation (CGNAT) is one such method.
Sonics and ARM have entered into patent license agreement and have broadened technology cooperation. As part of the pact, ARM has licensed Sonics patent portfolio currently consisting of 138 properties for use in ARM products and specifications.
After evaluating various IP solutions in the market, Canada based SSQ Financial Group has chosen unified IP business communications software from Interactive Intelligence Group Inc. to support its communications infrastructure.
It's always about money: controlling costs while increasing revenue, pricing pressures because of competition, a flat economy that is synonymous with tight budgets. Businesses all over the world suffer from these nightmares, but according to Insight Research, there's always a silver lining - specifically, the growth of managed services, the cost-effective alternative that can combat the ills of costs.
Boston Networks, a player in the design, planning, installation and support of high-performance intelligent building systems and wireless solutions, recently introduced its unique IP-based rapid deployment surveillance solution, StreetVision.
Tolly Group, an independent test lab, revealed that the Avaya IP Office collaboration solution provides high total cost of ownership (TCO) benefits to the small and medium enterprises.
Spring is the season to pack up the sweaters, pull up the blinds and start fresh. The annual spring cleaning isn't just limited to your home or closets though - it can also be a great time for businesses to review their telecom systems.
Media Links, a provider of advanced video, audio and data transport technology and concepts, recently unveiled its new MD8400 video transmission platform that is designed to enable service providers to efficiently deliver content to end users.
TVU Networks, a provider of broadcast organizations around the globe with innovative wireless electronic news gathering (ENG) and Internet broadcasting solutions, recently introduced TVU Grid, an IP-based video distribution, routing and switching platform that directs live video streams among multiple remote locations.
Snell, a provider of solutions for the creation, management and distribution of content, will reveal the powerful new IP-based, real-time interfaces for the Kahuna 360 production switcher, IQ Modular range and Sirius 800 Advanced Hybrid Processing router by orchestrating a real-time, IP-based video streaming for content transfer at the 2013 NAB show.
The ZigBee Alliance has announced the public availability of its third specification, ZigBee IP, built to support the forthcoming ZigBee Smart Energy version 2 standards.
Ethernet is the standard for high-speed Internet, benefiting data centers, web-based applications and high-end workstations with its increased bandwidth.
Staffa Health Group recently announced that it is reaping great benefits of Avaya's IP Office 500 solution. With Avaya IP Office 500, Staffa Health Group has been able to improve the patient experience while lowering the overall cost of ownership.
Staffa Health Group is reaping great benefits from the Avaya IP Office 500 solution. With Avaya IP Office 500, Staffa Health Group has been able to improve the patient experience while lowering the overall cost of ownership.
Frost & Sullivan has bestowed SAP with the 2012 North American Frost & Sullivan Customer Value Enhancement Award. After carrying out a thorough analysis of the contact center systems market, SAP was honored for the all-inclusive functionality delivered by SAP Business Communications Management software. SAP has now incorporated the contact center and communications functionality with its conventional business software.
Optical component manufacturers LAPIS Semiconductor Co. Ltd., Mitsubishi Electric Corporation, Oclaro, Inc., Renesas Electronics Corporation and Sumitomo Electric Industries, Ltd., released multisource agreement specifications for 40 Gbit/s serial solutions based on XLMD2-MSA miniature optical device for pluggable transceivers
When discussing communications, we often pay attention to the quality of the phone, whether the company is utilizing the traditional PBX or a hosted solution and the efficiency gains in the unified communications platform. What if, instead, communications was referring to production sets, like those used at the University of Minnesota's School of Music's Ted Mann Concert Hall? With help from Clear-Com, this venue can improve its delivery.
TeleCommunication Systems, Inc., a provider of mobile communication technology, recently received $16.1 million in incremental funding from the U.S. Marine Corps.
Raytheon Company, a technology company that specializes in defense, homeland security and other government markets throughout the world, recently showcased the new ISSI capability of its INTEROP-7000 Interoperability Gateway, which enhances voice communications in crucial environments.
According a report from Global Industry Analysts that analyzes the state of IP communications-based technologies, the global market for video conferencing services is projected to reach $2.5 billion by 2018, driven by the need to cut travel costs.
AireSpring plans to deploy Metaswitch Accession, an application suite that allows service providers to harness the power of multimedia devices and unleash an immersive calling and content-sharing experience that mitigates the threat from over-the-top competitors, on its AirePBX product, a cloud-hosted PBX service. Accession Communicator will allow subscribers to make high-quality voice and video calls from their smartphones and tablets over 3G, 4G of Wi-Fi networks, all from their enterprise phone number.
The Telecom Association, a national professional membership organization of more than 3,800 telecom industry professionals, recently recognized AireSpring with eight awards, placing AireSpring as the top next-generation carrier and provider of managed network and cloud services such as PBX, MPLS, local, long distance and data products. The company is the most highly awarded carrier of all time by the Telecom Association.
One of the primary benefits of the cloud is the flexibility it offers. Take, for example, cloud hosted IP PBX. It provides much greater flexibility in how it is accessed as the service is delivered through a provider maintained cloud, rather than a physical in-office environment, allowing users to access it even on a mobile device.
In today's economy, companies are searching for solutions that are not only reliable but cost-effective and meet their strict budgets. VoIP technology has allowed businesses to find these solutions, enabling high-quality communication at ultra low costs.
Harris Corporation, an international communications and information technology company, recently launched the first pure Internet Protocol-based, air traffic control (ATC) voice communications system that can be scaled to support 1 to 800-plus controller positions.
A Federal Program, the National Deaf-Blind Equipment Distribution Program (NDBEDP), is being launched this Valentine's day for the hearing and vision impaired.
What started as a marketing slogan -- "there's an app for that"-- is rapidly becoming an expression of reality as we know it. For more and more parts of a mobile device's life, and for its user's life as well, there are apps directly related to those parts. With CommPortal, a whole new and rather unexpected field has just joined the "app for that" family: cloud hosted IP-PBX.
The mining industry is a progressive industry. With the advent of reliable satellite and communication technologies, remote mining companies can improve their operations and employee retention. In order deliver mining communications requirements, ITC Global is offering iDX 3.2 and X7 capabilities to the mining sector.
ABB and Ambient Corporation recently introduced the DistribuSense and AmbientPQM solution. The combined solution which integrates DistribuSense current and voltage sensors with AmbientPQM will serve to provide advanced power quality monitoring and communications.
The Vitelity SIP trunk services are interoperable and certified for use with CudaTel's IP PBX platform.
IP Simple unified communications solution developed by Windstream had been named as the 2012 INTERNET TELEPHONY Product of the Year by global integrated media company TMC.
AireSpring is one of the fastest-growing telecommunications carriers in the U.S., with more than four billion call records processed every year. It offers next-generation integrated, SIP/VoIP, voice, data and conferencing products geared to deliver power, flexibility and cost-effective rates.
Hibernia Networks, a provider of global capacity services, has been selected as a preferred supplier of a major IP communications network expansion at NTT Communications, an IT and telecommunications services company.
Establishing IP communications, especially in cases like VoIP and PBX, is at once both getting much easier and also somewhat more difficult, for largely the same reason. There is an increasingly large number of firms offering these kinds of services, but AireSpring is out to step things up a notch or two with its AireSpring AirePBX cloud-hosted PBX service, a service with plenty of features included to make it a terrific value proposition.
Level 3 Communications B.V., an affiliate of Level 3 Communications, Inc., has signed a contract with the NATO Communications and Information Agency (NCIA) to install and maintain an IP Virtual Private Network (VPN) to be used by the NATO-Russia Council Cooperative Airspace Initiative (NRC CAI).